Question 1: What is the Open Pro made of? Is there a lockout mode?
Answer 1: Being designed as an EDC pen light, the Open Pro is made from aluminum alloy, stainless steel and PC. There is no lockout mode.
Question 2:Can the laser and flashlight be used separately?
Answer 2:The Open Pro is designed for a single function use. The laser and LED light can not be used at the same time, but you can toggle through the modes by holding the power button from the off position.
Question 3:Is the Open Pro refill same as Open 2?
Answer 3: The OPen Pro refill is upgraded version and can be used with the OPen 2.
Question 4:What is the level of Open Pro laser?
Answer 4: The laser of Open Pro is Class 1 (0.39mW). It is harmless to human eyes. But please do not look directly at the light source for a long time, it will cause blindness for a short time.
Question 5:How long does it take to fully charge the Open Pro?
Answer 5: It only takes 55 minutes to fully charge the Open Pro if using the 250mm length USB A to Type C charging cable that comes in the package.
Question 6:How long is the product warranty period?
Answer 6: The Open Pro is covered by a two-year warranty and the charging cable has a one-year warranty.
If there is any manufacturing defects noticed within 30 days, please return to the place of purchase. After the 30 day period, please reach out to customer service for assistance.