Services & Technical Support

30-day Exchange Return the product to Olight and we will replace or repair it.

5-year Warranty Return the product to Olight and we will repair or replace it if the light is not working because of factory defects. This does not include obvious user wear or extreme damage.

After 5 Years of Purchase Typically, items are no longer under warranty after 5 years of purchase, but we are glad to offer you a discount to reorder a new light at your local online Olightstore (Applies to the online mall only).

Warm Tips *Accessories such as pocket clips, holsters, filters, and lanyards are not covered under our warranty.

*1 Year Warranty: Products with a built-in battery (i1R 2, i1R2 EOS, Omino etc.).

*2-Year Warranty: Allty 2000, Archer, Array 2, Array 2S, Baton 3, Baldr Mini, Baldr RL Mini, Baldr S, Baldr Pro R, BFL 900, BFL 1800, H05 Lite, i1R2 Pro, Nightour, Obulb, Obulb MC, Obulb MCs, Open 2, Open Pro, PL Mini 2 Valkyrie, PL Pro Valkyrie, RN 120, RN 180 TL, RN 1200, RN 1500, RN 3500, Swivel etc.

*5-Year Warranty: Baldr Pro, Baldr IR, Baldr RL, Freyr, i3E EOS, i3T EOS, i3T Plus, i5T EOS, i5R EOS, i5UV EOS, Javelot Turbo, Javelot Pro 2, Marauder 2, M2R Pro Warrior, S1R Baton II, S2R Baton II, Baton Pro, Baton 3, Seeker 2, Seeker 2 Pro, Seeker 3, Seeker 3 Pro, Odin, Odin Mini, Odin Turbo, Odin IR, Odin GL M Olantern, Olantern Mini, Olantern, Perun, Perun Mini, Perun 2, Warrior Mini, Warrior Mini 2, Warrior X Pro, Warrior X Turbo, Warrior X 3, Warrior 3 etc.

*10-Year Warranty: X9R

*Lifelong Warranty: Nightclaw

*Flashlights purchased before Jun. 2013 will only receive a 2-Year Warranty. Please contact the local retailer or online CS team at your local Olightstore for more details about our warranty.

Of course, this warranty does not cover normal wear and tear. IF YOUR LIGHT HAS SIGNIFICANT DAMAGE AND IT IS SENT TO US, WE WILL SEND IT BACK TO YOU. This warranty also does NOT cover modifications, misuse, disintegrations, negligence, accidents, improper maintenance, or repair by anyone other than an Authorized retailer or Olight themselves. THE BUYER IS RESPONSIBLE FOR RETURN SHIPPING COSTS. Please note that the warranty process may take 3-4 weeks to get it back to you.